Shipping & Delivery Policy
We want to make shopping with Giftlio as easy and affordable as possible for you. Currently all our shipping is FREE. Your order is processed and shipped within 3 to 4 business days. We ship through USPS, so depending on where you are in the U.S., it can take another 2-7 days to reach you depending on where you are in the country and delivery load of the U.S. postal service. Typically you can expect to get your package within about a week from ordering.
Returns & Refunds Policy
You put love and care into choosing your gift boxes and we’re committed to doing the same. We carefully pack and ship your gifts to make sure that they arrive in perfect condition. We’re certain that your recipients will love their gift, but if something goes wrong in transit or your experience is anything less than stellar from start to finish, we’re here to make it right for you and them. Contact us at firstname.lastname@example.org.
We will be happy to change or cancel your order and arrange a refund prior to processing your order. Refunds will be credited to the original form of payment within 2 business days. If you purchased a product at full price, and the price is reduced within 7 days of your original date of purchase, we will honor a request for adjustment.