Effective date: [DATE]

These Terms and Conditions govern your use of the Giftlio website at [WEBSITE URL] and your purchase of digital gift cards, prepaid codes, and related digital products from [LEGAL COMPANY NAME] (“Giftlio”, “we”, “us”, or “our”). By accessing our website or placing an order, you agree to these Terms.

1. About Giftlio

Giftlio provides digital gift cards and prepaid codes for selected third-party brands. Giftlio is an independent reseller unless a product page states otherwise. Brand names, logos, and trademarks belong to their respective owners and are used only to identify the products available for purchase.

2. Eligibility

You must be legally able to enter into a binding agreement in your country of residence to place an order. By purchasing from us, you confirm that the information you provide is accurate and complete.

3. Product Information and Regional Restrictions

Gift cards and codes are digital products. Before placing an order, you are responsible for checking the product description, value, currency, and country or region restriction. Some codes can only be redeemed on accounts registered in a particular country or region. A code that is incompatible with your account region may not work.

Each brand sets its own redemption terms, expiry rules, account requirements, and other conditions. Those terms apply in addition to these Terms.

4. Orders and Payment

When you place an order, you make an offer to purchase the selected digital product. We may accept, decline, or cancel an order where reasonably necessary, including where payment cannot be authorised, fraud is suspected, a pricing or product error has occurred, or the product is unavailable.

Prices and available payment methods are shown at checkout. You are responsible for providing valid payment details and for any charges applied by your payment provider.

5. Digital Delivery

Once payment is confirmed, we will provide your digital code using the delivery method shown at checkout, usually by email. Delivery is normally fast, but some orders may require verification and take longer.

You are responsible for entering a correct email address and for keeping your code confidential after delivery. We are not responsible for a code used, disclosed, or lost after it has been delivered to the email address supplied with your order.

6. Cancellations, Returns, and Refunds

Digital codes are generally not eligible for cancellation, return, or refund once they have been delivered, revealed, or redeemed. By requesting immediate supply of a digital product, you acknowledge that your cancellation rights may be affected where this is permitted by applicable law.

If a code is invalid, has not been used, or was supplied incorrectly, please contact us promptly with your order number and evidence of the issue. We will investigate and, where appropriate, provide a replacement, refund, or other remedy. Nothing in these Terms limits any mandatory consumer rights that apply to you.

7. Acceptable Use

You must not use Giftlio or any product purchased from us for unlawful, fraudulent, abusive, or unauthorised purposes. You must not attempt to manipulate prices, payment systems, promotions, or delivery processes, or resell codes where prohibited by the issuing brand’s terms.

8. Promotions and Discount Codes

Promotions and discount codes are subject to the conditions displayed with the offer. Unless stated otherwise, they cannot be combined, exchanged for cash, transferred, or applied retrospectively. We may withdraw or amend a promotion where reasonably necessary.

9. Intellectual Property

The Giftlio website, including its content, design, and branding, is owned by or licensed to us and may not be copied, reproduced, or used without permission. Third-party brand names and logos remain the property of their respective owners.

10. Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss arising from an incompatible account region, or issues caused by a third-party brand’s platform, account rules, or redemption process. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Privacy

Our handling of personal information is explained in our Privacy Policy. By using Giftlio, you acknowledge that we may process your information as described in that policy.

12. Changes to These Terms

We may update these Terms from time to time. The version published on this page applies from its effective date. Continued use of Giftlio after an update means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of [COUNTRY/STATE], without affecting any mandatory consumer protections available in your country of residence. The courts of [COUNTRY/STATE] will have jurisdiction, except where applicable law provides otherwise.

14. Contact Us

If you have a question about these Terms or an order, contact us at:

[LEGAL COMPANY NAME]
[REGISTERED ADDRESS]
Email: [SUPPORT EMAIL]